Support for MFC-L6915DW

Scan

Cannot Scan (via Network)

I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
I cannot scan via network.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)

Cannot Scan (via USB / Parallel)

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

General Scan Problem

The scanning speed is slow when scanning from my machine. (Windows)

Scan from Mobile Device

Install the Brother Mobile Connect application (for mobile device)

Other FAQs Category

A guide to navigating our most common questions

Error Messages Paper Feed / Paper Jam Print Copy Telephone Fax Mobile Others Advanced Functions (for Administrators) Linux Firmware