Support for MFC-L5900DW
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- I am sharing my Brother machine. I can print but cannot scan.
- I cannot scan via network.
- I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. Show More Show Less
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- I cannot scan via USB. (Mac OS X)
- I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- I'm using Windows XP. I cannot scan with the USB cable.
- I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012. Show More Show Less
- I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- The scanning speed is slow when scanning from my machine. (Windows)
- A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- When I scan a document using ControlCenter, the scanned file size is too big. Show More Show Less
- Printing/ Scanning with a mobile device
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- Scan from the Brother iPrint&Scan application using Windows Phone.
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch. Show More Show Less
- I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows)
- Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- Combine multiple scanned documents into a single file with PaperPort™
- Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- Scan multiple pages into one file instead of each scan being saved as a separate file.
- Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows)
- Scan a document from a Windows Vista application
- Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows)
- How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- Scan a document using "Scanner and Camera Wizard" in Windows XP
- Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- Scan an image and insert it in a Windows XP application
- Scan a document in Windows 8 and Windows 10.
- Scan a document from a Windows XP application Show More Show Less
- Scan multiple pages into one file instead of each scan being saved as a separate file.
- Scan to Email Attachment Using ControlCenter2 (Macintosh)
- Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Macintosh)
- Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- Scan a document in OS X 10.8/macOS 10.12 - 10.15. Show More Show Less
- Easy Scan to E-mail
- Set up a Scan to Network Profile
- Scan a document using Brother iPrint&Scan. (Windows, macOS)
- I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- Set up a Scan to SharePoint® Profile
- Set up a Scan to FTP Profile
- Save Scanned Data to your folder when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication)
- Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh) Show More Show Less
Other FAQs Category
A guide to navigating our most common questions