Support for FAX-2840
- I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- Jam Rear
- Replace Drum
- Replace Toner
- I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- CARTRIDGE ERROR
- No Toner
- Drum End Soon
- Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- Unable to Scan / Scan Unable
- Print Unable or Print Unable XX
- TONER ENDED
- Drum Stop
- No Paper
- Cover is Open
- Manual Feed
- Toner Low or Prepare New Toner Cartridge
- Size mismatch
- Drum Error (Drum!)
- Document Jam
- Out of Memory
- Jam Inside
- JAM TRAY
- When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY".
- How do I clear the "Awaiting Redial" message?
- What does "COMM.ERROR" on the LCD display mean? Show More Show Less
- I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- Jam Rear
- Replace Drum
- Replace Toner
- "Offline" appears on the Status Monitor.
- CARTRIDGE ERROR
- No Toner
- Drum End Soon
- Unable to Scan / Scan Unable
- Journal Full
- Print Unable or Print Unable XX
- TONER ENDED
- Drum Stop
- No Paper
- Cover is Open
- Manual Feed
- Toner Low or Prepare New Toner Cartridge
- Size mismatch
- Drum Error (Drum!)
- Out of Memory
- Jam Inside
- JAM TRAY Show More Show Less
- A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do? Show More Show Less
Other FAQs Category
A guide to navigating our most common questions