FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
Light weight and portable scanner
50.8 mm to 215.9 mm
50.8 mm to 215.9 mm
86.4 mm to 1,828 mm
Yes / Yes
Yes
48-bit colour processing
24-bit colour processing
Max. 600 dpi × 600 dpi
Max. 1,200 dpi × 1,200 dpi
319 mm × 63.1 mm × 45.4 mm
0.7 kg
512 MB
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
WPS
Lithium battery
USB bus-power
USB3.0 mode 3.6W
Wi-Fi mode 4.4W
2.2W @Wi-Fi mode
1.5W @PC mode
0.11W
5 to 35℃
20 to 80%
10 to 90%
Windows® 7 SP1 / Windows® 8.1 / Windows® 10/ Windows Server® 2012 / Windows Server® 2012 R2 / Windows Server® 2016 / Windows Server®2019
macOS v10.12.x/10.13.x/10.14.x