The Logistics Manager oversees the entire Logistics Department in delivering services for the business, its partners and clients. Her/his responsibilities include, but are not limited to, importation, inventory and vendor management. The Logistics Manager initiates process improvement, designs strategies, ensuring that the Logistics Team provides high quality support, resulting in efficiency, cost-effectivity, contributing to the business' bottomline.

Minimum Qualifications & Experience:

• Bachelor’s degree
• At least 5 years of experience in logistics, inventory management, importation and warehousing
• At least 3 years of experience in team leadership
• Excellent verbal and written English and Filipino communication skills
• Computer literacy and experience in using supply chain software

The Extension Officer leads the day to day operations of assigned business extension office with a team of outsourced Promotion Merchandisers (Promodizers). The position is in charge of achieving monthly, quarterly, and yearly sell-through targets through proper implementation of marketing and sales-initiated programs.

Minimum Qualifications & Experience:

• Bachelor’s degree
• At least 1 year of experience in distribution sales and account management
• Knowledge of local/regional business rules and regulations
• Networking and negotiation skills
• Team leadership skills
• Exposure to warehousing/logistics management would be an advantage
• Knowledge of the local dialect, good Filipino & English communication skills; knowledge of the local dialect
• Computer literacy

The Product Specialist shall be responsible for consistently studying and learning about her/his assigned product line to be able to design and deliver product trainings and presentations to both internal and external customers. The Product Specialist may be assigned to carry out pre-sales office and field work to support the business development activities for her/his designated product line.

Minimum Qualifications & Experience:

• Bachelor’s degree in Computer Science/Engineering/IT/Electronic Engineering
• At least 2 years of work experience
• Administrative and organizational skills; attention to detail
• Excellent verbal and written English and Filipino communication skills
• Advanced computer skills and knowledge of troubleshooting

The Technical Support Supervisor supervises and guides the Technical Support Engineers in providing aftersales technical support to customers and ensures the attainment of the group’s KPIs. The position provides technical assistance to Authorized Service Providers and handles the calls coordinated by Customer Support Representatives.

Minimum Qualifications & Experience:

• Bachelor's degree in Engineering (preferably in Electronics & Communications Engineering) with license
• At least 2 years of experience in technical support
• At least 1 year of experience in leading a team
• Customer service oriented
• Good written and verbal English and Filipino communication skills
• Computer literacy

The Technical Support Engineer conducts in-house and on-site repairs and product installations. The position assists the Authorized Service Providers (ASP) and the Customer Support Group by providing technical support and training, ensuring quality aftersales service to customers.

Minimum Qualifications & Experience:

• Bachelor's degree in electronics or computer engineering
• At least 1 year of experience in troubleshooting and repairing any laser/inkjet printers, and fax machines
• Customer service orientation
• Good written and verbal English and Filipino communication skills; knowledge of the local dialect
• Computer literacy

The Customer Support Representative performs all telephone duties and ensures that all information obtained are processed accurately in order to provide first call resolution to all customers such as end-users, dealers’ resellers, and Authorized Service Centers. The position also interacts with customers for in-house repair management.

Minimum Qualifications & Experience:

• Bachelor's degree
• At least 1 year of experience in customer service
• Willingness and ability to learn the technical specifications of the products and services
• Strong administrative and organizational skills
• Good written and verbal English and Filipino communication skills; knowledge of the local dialect
• Computer literacy

The Accounting Officer for Payables Management generally provides accounting support through payables management within Company guidelines, accounting standards, and statutory regulations with the objective of maintaining updated accounting and Accounting Software databases.

Minimum Qualifications & Experience:

• Bachelor's degree in Accountancy (CPA certification would be an advantage)
• At least 2 years of experience in accounting
• Attentive to detail
• Strong administrative and organizational skills
• Good written and verbal English and Filipino communication skills
• Computer literacy and experience in using accounting software